Order Cancellation Policy
Last updated: September 18, 2025
At Anna Amber, we understand that plans can change. Below is our policy for order cancellations.
Can I Cancel My Order?
Yes orders can be canceled within 12 hours of placement, as long as they haven't been shipped.
Orders That Cannot Be Canceled
We are unable to cancel orders that:
- Have already been processed or shipped
- Contain customized or final sale items
Once shipped, you may return the order following our Return and Refund Policy after receiving it.
How to Request a Cancellation
To cancel your order:
- Email us at support@annaamber.com
- Include your order number and a cancellation request
- We will confirm if the cancellation is possible
Refund for Canceled Orders
If your cancellation is approved:
- Your payment will be fully refunded
- Refunds are processed within 24–48 hours
- It may take 10 business days to reflect in your account
For more information, please contact below
1761 7th St E, St Paul, MN 55106, USA
reach out at support@annaamber.com
Ph: +1 (651) 655 1107